9bet Games Privacy Policy – Your Data Is Safe with Us

9bet games collects two types of information from you – data you provide directly, and data collected automatically.

Directly Provided Information:

• At registration: full name, mobile number, date of birth, and email address.
• During KYC verification: a copy of your National ID, passport, or driving licence.
• Payment details: bKash/Nagad/Rocket number or USDT wallet address.
• When contacting support: your messages and any attached files.

Automatically Collected Information:

• IP address and browser information.
• Device type, operating system, and screen resolution.
• How long you spend on the platform and which pages you visit.
• Gaming history, betting patterns, and transaction records.
• Cookie and local storage data.

9bet games uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary.

9bet games follows the highest industry standards to protect your data. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Firewall Protection: Multi-layer firewall to block unauthorized access.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Restricted Access: Only authorized personnel have access to the information they need.
• Data Retention Period: After account closure, data may be retained for up to 5 years for legal compliance purposes, after which it is securely deleted.

9bet games never sells your personal data. However, in limited circumstances, certain information may be shared with specific third parties:

• Payment Service Providers: bKash, Nagad, Rocket, and USDT gateways – used solely to complete transactions.
• KYC Verification Partner: Licensed verification agencies for identity confirmation.
• Legal Authorities: As required by court order or government directive.
• Technology Service Provider: Cloud hosting and cybersecurity companies – bound by contract to maintain confidentiality.

All third parties listed above are contractually bound to meet our privacy standards. They may not use your information for any other purpose.

9bet games uses cookies on its website to enhance your experience. We use three types of cookies:

• Essential Cookies: Required for login sessions and security. Without these, the site will not function properly.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which parts of the site are used most. This data is completely anonymous.

Every registered user of 9bet games has the following rights regarding their personal data:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of any inaccurate information.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to Object to Processing: The right to object to your data being used for marketing purposes.
• Right to Data Portability: The right to receive your data in a readable format.

To exercise these rights support@9betgames.appto send us an email. We will respond within 30 business days.

If you would like all your data removed from 9bet games, please follow the steps below:

9bet games is strictly for users aged 18 and above. We never intentionally collect data from minors.

If a minor has accidentally created an account and we become aware of it — either on our own or through your report — we will immediately delete that account and all associated data.

Parents are advised to ensure their children do not access this platform. If you have any concerns, please contact us.

9bet games may update this Privacy Policy from time to time. When changes are made, we will:

• We will note the date of the latest update on this page.
• For significant changes, we will notify you via your registered email or mobile number.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with our latest Privacy Policy.

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

• Email: support@9betgames.app
• Support: Live chat support is available 24/7 on the platform.
• Response Time: Usually within 24 hours, and no later than 30 business days.